Terms & Legal

Last updated: May 22, 2026

These Terms & Legal Notices apply to HAKONE AI, a private AI service for families operated by Synapse Cascade Gomei Kaisha.

By accessing this website, submitting a private assessment request, or using HAKONE AI, you agree to use the service responsibly and in accordance with these terms.

1. Service Overview

HAKONE AI is a Japan-born private AI service for families.

It is designed to support calmer family screen-time routines through Yubizen, parent-child dialogue, and household design.

HAKONE AI is not a restriction app.
It is not a surveillance tool.
It is not a medical, therapeutic, diagnostic, or emergency service.

The service provides supportive prompts, routines, reference signals, and conversation cues for families.

It does not replace parental judgment, professional advice, or direct communication within the family.

2. Intended Users

HAKONE AI is intended for use by parents, legal guardians, and families.

Children and minors should not use HAKONE AI as an isolated service.

Parental or legal guardian involvement is required.

Parents and legal guardians are responsible for deciding whether the service is appropriate for their household, for explaining its use in an age-appropriate way, and for supervising its use within the family.

3. Private Assessment

HAKONE AI may begin with a private assessment request.

The private assessment is not a medical evaluation.
It is not a diagnosis.
It is not an emergency service.

It is used to understand whether HAKONE AI may be appropriately configured for a family’s screen-time routines, communication style, household values, and intended use.

Submitting an assessment request does not guarantee that HAKONE AI will be offered, configured, or accepted for use in every case.

4. Non-Medical Boundary

HAKONE AI does not diagnose, treat, prevent, or predict any medical condition, mental health condition, developmental condition, or school attendance outcome.

HAKONE AI does not provide medical advice, psychological counseling, psychotherapy, crisis intervention, or emergency support.

If you have urgent medical, psychological, safety, or emergency concerns, please contact appropriate local professionals or emergency services in your area.

5. No Guaranteed Results

HAKONE AI does not guarantee a specific result.

It does not promise that family conflict will disappear.
It does not guarantee that a child will reduce screen time.
It does not guarantee behavior change, emotional change, academic outcomes, health outcomes, or family outcomes.

The service is designed to support small, repeatable routines that may help families begin calmer conversations around screens.

6. Responsible Use of AI

HAKONE AI may use artificial intelligence to generate prompts, routines, suggestions, summaries, or reference signals.

AI-generated content should be understood as supportive information, not final judgment.

Parents and legal guardians should review suggestions carefully and make their own decisions.

HAKONE AI is a tool for the home.

It is not the authority of the home.

7. Privacy and Data Handling

HAKONE AI is designed with a privacy-conscious approach.

We aim to collect only the information needed to provide, configure, and support the service.

This may include parent contact information, country, child age range, family screen-time goals, household routines, selected app inputs, and communication preferences.

Data handling, storage, security practices, and the use of any third-party infrastructure are explained in the Privacy Policy or related service documents.

Please do not submit unnecessary sensitive information.

8. No Secret Monitoring

HAKONE AI is not designed to secretly watch, track, or police a child.

The service works through parental involvement, information intentionally provided by the family, visible routines, and parent-child dialogue.

The purpose is not to catch the child doing something wrong.

The purpose is to help families create a calmer structure around screens, conversation, and daily life.

9. Subscriptions, Payments, and Cancellation

Some HAKONE AI services may be offered through paid plans, subscriptions, private assessment fees, or related service options.

Prices, billing cycles, payment methods, and available plans are shown at the time of purchase or application.

Users are responsible for reviewing payment details before completing a purchase.

Cancellation procedures, refund availability, and subscription terms may depend on the plan selected, the payment provider, and the terms shown at checkout.

If you have questions about billing or cancellation, please contact:

contact@personal-shaman.com

10. Intellectual Property

All text, images, designs, names, concepts, frameworks, and service materials on this website are owned by or licensed to Synapse Cascade Gomei Kaisha unless otherwise stated.

This includes HAKONE AI, Yubizen, LADDER 2.0, visual materials, page designs, service explanations, and related content.

You may not copy, reproduce, modify, distribute, sell, or use these materials for commercial purposes without prior written permission.

11. Third-Party Services

HAKONE AI may use third-party tools, platforms, payment providers, website infrastructure, AI infrastructure, analytics services, or communication tools.

These third-party services may have their own terms and privacy policies.

Synapse Cascade Gomei Kaisha is not responsible for third-party services outside its control.

12. Website Information

We aim to provide accurate and clear information on this website.

However, website content may be updated, corrected, revised, or removed without prior notice.

Descriptions of HAKONE AI are provided for general informational purposes and do not create a guarantee of service availability, compatibility, or specific outcomes.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Synapse Cascade Gomei Kaisha is not liable for indirect, incidental, special, consequential, or punitive damages arising from the use of this website or service.

Users are responsible for how they apply information, prompts, suggestions, or routines provided by HAKONE AI within their own household.

14. Service Availability

HAKONE AI may be modified, paused, updated, discontinued, or made unavailable due to maintenance, technical issues, operational decisions, legal requirements, or service improvements.

We do not guarantee uninterrupted or error-free availability of the website or service.

15. Governing Law

These terms are governed by the laws of Japan, unless otherwise required by applicable law.

Any disputes related to this website or service will be handled in accordance with applicable legal procedures.

16. Contact

For questions about HAKONE AI, these terms, privacy, safety, billing, or account-related matters, please contact:

Synapse Cascade Gomei Kaisha

Email:
contact@personal-shaman.com

Website:
https://www.personal-shaman.com/